Quick Answer: What Are The 7 Steps Of Service?

What are the 6 steps of service?

Steps of Service – The BasicsGreet your guest(s)Take a drink order.Deliver the drinks.Tell features or specials (optional)Take food order.Deliver the food.2 bite check.Clear the table.More items….

How do you present the menu?

When distributing menus and drink lists to customers there are a number of tips to remember:Ensure there are adequate menus for everyone to read. … Provide menus suitable for the customers. … Distribute menus to the guests from their right-hand side.Leave the wine list with the host or place in the center of the table.More items…•

What does crossing your knife and fork mean?

According to etiquette and personal branding expert Mindy Lockard, the way to signal that you’re resting, — meaning you haven’t finished eating — is to lay your fork and knife separate but parallel on your plate. … According to continental convention, your fork and knife should be crossed like an X, not parallel.

Do you serve from the left and clear from the right?

Serve from a guest’s left, using your left hand, and clear from their right, using your right hand. Cutlery crossed in an X means a person isn’t finished with their plate. If the knife and fork are parallel, the guest is finished and you may remove their plate (assuming everyone else is also finished).

What is the first step in the 12 steps?

What Are the Twelve Steps of Alcoholics Anonymous?Step 1: We admitted we were powerless over alcohol—that our lives had become unmanageable.Step 2: Came to believe that a Power greater than ourselves could restore us to sanity.More items…•

When should you clear a table?

In general, it’s best practice to wait until all guests at a table have finished before clearing a course’s dishes, especially if you work in a relatively formal dining setting. Clearing one guest’s dish before the others may make his or her companions feel rushed and uncomfortable.

What are the steps of service?

10 Steps of ServiceGreet Guests.Offer Beverage.Serve drinks & offer appetizer.Take food order. Repeat back order to customer. Remove menus.Serve food. Warn of hot plates. Offer beverage.Two-minute check back. Clear unnecessary plates or glassware.Clear plates.Suggest dessert & after dinner drink.More items…•

What are the 12 steps of service?

Terms in this set (12)Greet/Welcome The Guest Within 2 minutes. Smile and always be warm and inviting. … Return Beverages- 2-4 Minutes. Inform guests of daily features. … Place/ Stage the Order – Time Courses Accordingly. • … Mark the Table. … Delivery of Food. … Check Back. … Table Maintenance. … Clear the Table after Entrees – 3 Minutes.More items…

What are the 5 steps of service?

Apple’s 5 Steps of ServiceApproach customers with a personalized warm welcome.Probe politely to understand all the customer’s needs.Present a solution for the customer to take home today.Listen for and resolve any issues or concerns.End with a fond farewell and an invitation to return.

Who should be served first?

The general rule is that women are served before men, older people before younger people, and guests before family members. And when I say serve, I mean they are encouraged to serve themselves. If there is no guest, and it is just your family, it is respectful to have mom served first.

Is it rude to eat before everyone is served?

Should you wait for the entire table to be served before you start eating? “A good host and a polite guest knows it’s important to wait for everyone to be served,” Gottsman says. “However, a gracious guest that knows everyone else’s food is getting cold will not want to hold up the table.

What does the 12th step mean?

In Al-Anon, the twelfth step reads “try to carry the message to ‘others'” and in Alcoholics Anonymous it says “to alcoholics.” But the principle is the same. … If nobody was doing any 12th-step work, the program would simply cease to exist. Without the service work of those who came before, no members would be here now.